Frequently Asked Questions (FAQ)

General

What is Bosmos?

Bosmos is a platform where sellers can send custom invoices to clients so both parties can collaborate in a secure, professional environment. Buyers benefit from on-demand talent without the headaches of traditional hiring and firing, and sellers gain a safer, more structured way to work with clients.

Is matchmaking available?

Not yet, but it’s coming soon. Our future flow will make finding the right freelancer as quick and easy as booking a ride. For now, sellers connect with buyers by sending custom gig orders directly.

For Buyers

How does the process work for buyers right now?

When a seller sends you a custom gig order, you’ll be prompted to sign up on Bosmos. After you pay into our secure escrow system, you can collaborate with the seller in your Bosmos inbox with features like messaging, sharing files, requesting revisions, and accepting delivery.

What does it cost to use Bosmos?

Absolutely nothing. Buyers pay no fees for using our platform.

How am I protected?

Your payment is held in escrow until you approve the work. If there’s ever an issue, our dispute resolution process ensures fairness before funds are released. You can contact support@bosmos.org for assistance.

What are the benefits of using Bosmos instead of traditional hiring?

With Bosmos, you get instant access to on-demand talent without long-term contracts, HR paperwork, or firing headaches. You can work with the same seller over time, hire them at intervals, or easily switch to a new seller when your needs change.

For Sellers

How do I start selling on Bosmos?

Simply try to access our seller services and this will prompt you to apply and complete verification through Stripe. Once approved, you can send invoices to your clients and collaborate through Bosmos.

How am I protected as a seller?

Payments are secured in escrow until the buyer accepts the delivery. Disputes are handled fairly by our team to ensure both sides are protected. Contact support@bosmos.org for dispute assistance.

Why should I work with buyers through Bosmos?

Buyers feel more comfortable hiring when their payments are secure and they have a trusted dispute process—meaning they’re more likely to work with you long-term and return for future projects.

What does it cost to sell on Bosmos?

Where competitors take 15-20%, we only take a nominal 10% fee from the seller’s payment; there are no upfront or hidden fees.

Account & Verification

Do I need to be verified to sell on Bosmos?

Yes. Verification is handled securely through Stripe during the seller application process.

Do buyers need verification?

Buyers only need to create an account to pay for and receive work.

Security & Disputes

How does escrow work?

Buyer funds are held securely in escrow until they accept the work. This protects both sides from non-payment or undelivered work.

How are disputes handled?

Disputes are currently managed manually. If you have a problem, email support@bosmos.org with your order details and we’ll work with both parties to reach a fair resolution.

Future Features

What’s coming next for Bosmos?

Our roadmap includes an instant matchmaking system so buyers can find qualified freelancers in seconds, expanded seller profiles, and tools to make collaboration even smoother.

Bosmos